Legal
Privacy Policy
This policy explains how Optic Tax Global collects, uses and safeguards information submitted through this website and related service enquiries.
Information we collect
We may collect contact details, company information, service requirements and documents that you choose to submit. The website may also collect limited technical data, such as device, browser, IP address and usage information, through cookies, logs or analytics tools.
How information is used
We use information to respond to enquiries, assess and deliver requested services, manage client relationships, operate and secure the website, comply with legal obligations and improve our services. Marketing communications are sent only where permitted, and you can opt out.
Cookies and analytics
Essential cookies help the website function. Analytics or functional cookies may be used to understand site performance and improve the experience. Where a consent tool is provided, you can manage optional cookies there; you can also adjust your browser settings.
Data sharing and processors
Information may be shared with service providers that support hosting, email, scheduling, client portals, document processing and professional services, or with advisers and authorities where legally required. Providers may process information in other countries under their applicable terms and safeguards.
Retention and security
We keep information only as long as reasonably necessary for the purpose collected, contractual and professional obligations, security, dispute resolution and applicable law. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
Your rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. Some rights are subject to legal and professional recordkeeping obligations. Contact us to submit a request.
Contact information
For privacy questions or requests, email support@optictaxglobal.com. Please do not send sensitive tax or identity documents by ordinary email unless instructed; use the secure client portal when one is provided.